Get to Know Our Team!

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The Crossroads Factory Store staff is amazing!
Today, we highlight two of our wonderful employees, Kendra and Sarah.  Read on to learn more about these ladies, their favorite products, and what they love most about working at Crossroads.


Pictured left to right:

Erin McMullen, Kendra Gundrum, and Sarah Davis

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Kendra Gundrum – Factory Store Manager

Favorite Crossroads Fragrances:
Lemon Cookie and Grandma’s Kitchen

Factory Store Favorites:
I love our Grandmother’s Buttons jewelry line.  It has so much history behind it.  Every piece is unique because there are no two alike.  Each button is from the 1800’s or early 1900’s.  I wore a bracelet and earrings from this collection for my recent wedding!  I love the mystery of where these antique buttons came from and who may have worn them.  I also love the Fireside Coffee line.  It’s delicious!

What makes the Crossroads Factory Store Unique?
We are here to help our customers.  We have awesome customer service!  We have unique gifts for everyone, and you don’t have to travel to Mansfield or Columbus.  We now offer bridal and gift registry services too, which is convenient for our local customers.  I also love that we offer all 53 fragrances of our candles since not many gift shops carry all of the fragrances.

What do you love most about working at Crossroads?
I love the people I work with — we are like a family.  I also love coming to work and smelling all the wonderful candles that they hand-pour each day.  I enjoy meeting and talking with the people who come to our store from all over the United States as well.

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Sarah Davis – Factory Store Assistant Manager

Favorite Crossroads Fragrances:
Peach Apple Crisp, Sugar Cookie, and Lemon Cookie

Factory Store Favorites:
I love Demdaco’s “Embellish Your Story” magnet boards because you can be creative and change out your board with each season or holiday.  All of the magnets are unique and it is a lot of fun decorating with them.  I also love the Gourmet Village Dip Mixes, Texas Ranger Salsa and Cheese, Savory Saltines, and Bauble Lulu Beads.

What makes the Crossroads Factory Store Unique?
We carry very unique products that aren’t found anywhere else in the area.  And, all of our candles are poured by hand each day and customers can even watch them being made through our viewing window in the store!

What do you love most about working at Crossroads?
I love seeing all of the new products come in and merchandising them.  Our inventory is constantly changing so there is always something new to love.

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